rm1 Privacy Policy — Updated June 2026 256-bit SSL Encryption for All Transactions Your Data Is Not Sold to Third Parties All Transactions in Malaysian Ringgit (RM) 24/7 Privacy Support — support@rm1.fun rm1 Privacy Policy — Updated June 2026 256-bit SSL Encryption for All Transactions Your Data Is Not Sold to Third Parties All Transactions in Malaysian Ringgit (RM) 24/7 Privacy Support — support@rm1.fun
Official rm1 Document

Rm1 Privacy Policy — Data Protection Malaysian users

Rm1 takes the privacy of every member seriously. This document provides a detailed explanation of the types of data we collect, how we use it, who can access it, and your rights as a user of the rm1.fun platform. Your privacy is not merely a priority — it is our responsibility.

Updated: June 2026 Bahasa Melayu (ms-MY)
SSL 256-bit No Data Sales Malaysia PDPA Compliance
SSL 256-bit Encryption
Data Never Sold
PDPA Compliance
No Third-Party Tracking
Right to Data Deletion
24/7 Privacy Support

Rm1's Privacy Commitment to You

Six core principles that form the foundation of how rm1 protects your personal data every day.

Bank-Grade Encryption

All data transmitted to and from rm1 — including personal details, payment information, and game records — is protected by 256-bit SSL encryption, the same standard used by major Malaysian banks such as Maybank and CIMB.

Your Data Is Not Sold

Rm1 has never sold and will never sell your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we use it solely to manage your account and improve rm1's services.

Malaysia PDPA Compliance

Rm1 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All processing of rm1 members' personal data is carried out in accordance with applicable laws in Malaysia.

Full Control in Your Hands

You may access, update, or request deletion of your personal data at any time. rm1 provides a straightforward process for managing your privacy preferences directly through your account settings or via our support email.

Financial Transaction Security

All deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are protected by additional security layers. rm1 does not store your credit card information or full banking details on our servers.

Immediate Breach Notification

In the event of any security incident affecting your data, rm1 is committed to notifying affected users within the timeframe required by Malaysian law, along with details of the remedial steps taken.

Please read this Privacy Policy carefully. This document explains how rm1 collects, uses, stores, and protects your personal information. By registering for or using the rm1.fun platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue your use of our platform.

1. Information We Collect

Rm1 collects various types of information for account management, transaction processing, and service improvement purposes. The following are the categories of information that rm1 may collect:

Information you provide directly:

  • Registration details: Full name (as per MyKad), Malaysian phone number, email address, date of birth, and password.
  • Identity verification information: A copy of your MyKad, passport, or other identity document may be requested for account verification or legal compliance purposes.
  • Payment information: eWallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow phone numbers, or FPX details required to process deposits and withdrawals in MYR.
  • Communication information: Records of correspondence between you and the rm1 support team via live chat, email, or WhatsApp.

Automatically collected information:

  • Usage data: Games played, total bets placed, winnings and losses, session duration, and transaction records.
  • Technical data: IP address, web browser type, device operating system, screen resolution, and mobile device information.
  • Location data: General geographic location based on IP address, used to verify that the user is located in Malaysia.
  • Cookie data: Information stored through cookies and similar tracking technologies to enhance the user experience on rm1.

rm1 never collects: Full credit card numbers, banking PINs, bank account passwords, or any sensitive financial information beyond what is required to process transactions through secure payment channels.

Data Category & Collection Purpose Summary
Data Category Example Primary Purpose Legal Basis
Identity Full Name, MyKad, Date of Birth Account verification, KYC compliance Legal requirement
Contact Phone No., Email Verification, account communications Contract performance
Financial EWallet ID, DuitNow, FPX RM deposit & withdrawal processing Contract performance
Transactions Betting records and winnings Account management, AML audit Legal requirement
Technical IP address, browser, device Security, fraud detection Rm1's legitimate interests
Usage Play sessions, preferences Service improvement Consent / legitimate interest
2. How We Use Your Data

Rm1 uses collected information solely for legitimate, clearly stated purposes. Here are the primary ways rm1 uses your personal data:

  • Account management: Creating and maintaining your rm1 account, processing your registration, and verifying your identity when required.
  • Transaction processing: Processing deposits in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawals of winnings to the same account.
  • Customer service: Responding to enquiries, resolving complaints, and providing technical assistance to rm1 members.
  • Platform security: Detecting and preventing fraud, money laundering, multi-account abuse, and other suspicious activity.
  • Legal compliance: Meeting Malaysian legal compliance obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  • Service improvements: Analysing usage patterns to improve the interface, platform performance, and the overall experience of rm1 members.
  • Marketing communications: Sending you information about rm1 promotions, bonuses, and new offers — subject to your communication preferences, which can be updated at any time.
  • Responsible gambling: Monitoring play patterns to identify early warning signs of problem gambling behaviour and provide appropriate support.

Rm1 will not use your data for any purpose not listed above without first obtaining your explicit consent.

3. Sharing of Personal Information

Rm1 follows a data minimisation principle when sharing information. In general, rm1 does not share your personal information with third parties except in the following circumstances:

  • Payment service providers: eWallet providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow operators, and FPX banking institutions receive only the information necessary to process your financial transactions in RM.
  • Game providers: Game providers that partner with rm1 may receive unique identifiers needed to deliver games correctly — without your full name or financial details.
  • Legal authorities: rm1 will disclose required information to Malaysian authorities (such as the police, courts, or regulatory bodies) when mandated by law or court order.
  • Fraud prevention: rm1 may share limited information with industry bodies or other betting platforms as part of collaborative efforts to prevent fraud, bonus abuse, and money laundering.

rm1 Guarantee: rm1 never sells, rents, or trades your personal information to advertisers, data brokers, or any external commercial parties. Any third party that receives your data is bound by strict confidentiality agreements and may only use that data for purposes specified by rm1.

4. Data Security

Rm1 continually invests in internationally recognised security infrastructure to ensure that members' personal data remains protected at all times. Key security measures implemented by rm1 include:

  • 256-bit SSL/TLS Encryption: All communications between your browser and rm1's servers are fully encrypted using the same protocols employed by leading banking institutions.
  • Data encryption at rest: Sensitive data stored in rm1's databases is also encrypted using the latest industry standards.
  • Multi-layered access control: Only authorised rm1 staff with a legitimate business need may access user data, and all access is logged and monitored.
  • 24/7 Monitoring: rm1's intrusion detection system operates around the clock to identify and respond to security threats promptly.
  • Regular security audits: rm1 conducts regular penetration testing and security audits carried out by qualified third-party firms.
  • Two-factor authentication: rm1 encourages the use of two-factor authentication (2FA) for an added layer of security on your account.

Shared responsibility: While rm1 takes all reasonable steps to protect your data, the security of your account also depends on your own actions. Keep your password strong and unique, never share your login credentials with anyone, and always log out after using rm1 on a public device.

5. Cookies & Tracking Technologies

Rm1 uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and understand platform usage patterns. The following are the types of cookies used by rm1:

Essential Cookies Functional Cookies Analytical Cookies
  • Essential Cookies (Required): These cookies are required for the core functions of the rm1 platform — including maintaining your login session, processing transactions securely, and keeping your account safe. They cannot be disabled without affecting platform functionality.
  • Functional Cookies: Saving your preferences such as language, display theme, and game settings to deliver a more personalised experience every time you visit rm1.
  • Analytics Cookies: Helping rm1 understand how users interact with the platform — which pages are visited most, how long play sessions last, and where users encounter difficulties. This data is used in aggregate form and does not identify individuals.

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some rm1 platform features. Session cookies will expire automatically when you close your browser, while persistent cookies will remain for a set period or until you delete them manually.

6. Your Rights as an rm1 User

As an rm1 user and as a data subject under Malaysian data protection law, you have the following rights regarding your personal information:

Right of Access
You have the right to request a copy of the personal information rm1 holds about you at any time.
Right to Rectification
You can request corrections to any inaccurate or incomplete information in your rm1 records.
Right to Erasure
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
Right to Restriction
You may request that rm1 restrict the processing of your data in certain circumstances provided for under applicable law.
Data Portability
You have the right to receive your data in a machine-readable format for transfer to another platform.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, with no penalty.

To exercise any of the above rights, submit a written request to the rm1 privacy team at support@rm1.fun with the subject line "Privacy Rights Request". rm1 will process your request within 14 business days. In some cases, additional identity verification may be required before the request can be processed, to ensure the security of your account.

7. Data Retention & Deletion

Rm1 retains your personal data for as long as your account remains active, and for the period required by Malaysian law following account closure. rm1's data retention guidelines are as follows:

  • Active account data: Retained for as long as your account remains active and in use.
  • Financial transaction records: Retained for 7 years after the transaction date, in line with the requirements of the Companies Act and Malaysia's AML regulations.
  • Identity verification (KYC) data: Retained for 5 years following account closure, in accordance with Malaysia's AML/CFT legal requirements.
  • Support communication records: Retained for 2 years for reference and dispute resolution purposes.
  • Usage data and technical logs: Retained for 12 months for security and service improvement purposes.

Once the designated retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. rm1 follows secure deletion procedures that ensure data cannot be recovered after deletion.

Early deletion request: If you close your rm1 account and wish to request early deletion of your data ahead of the standard retention period, you may do so by sending a request to support@rm1.fun. However, rm1 may need to retain certain data until the minimum statutory retention period has been met.

8. Children's Privacy

The rm1 platform is an adult entertainment service that not directed at individuals under the age of 18. rm1 does not knowingly collect any personal information from minors or individuals below the legal age.

Should rm1 discover that personal information belonging to an individual under the age of 18 has been collected inadvertently, we will take the following steps immediately:

  • Immediate account closure
  • Deleting all related personal information from rm1's systems
  • Voiding all related transactions and winnings
  • Refunding any identifiable real-money deposits

If you suspect that a minor has accessed the rm1 platform, please contact us at support@rm1.fun promptly so we can take the appropriate action.

9. Amendments to the Privacy Policy

Rm1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, regulatory requirements, or service improvements. The latest version will always be published on this page with a clearly indicated update date at the top of the document.

For material amendments — that is, changes that significantly affect how your data is used — rm1 will notify you via:

  • A clear notice on the rm1.fun homepage
  • An in-account notification upon your next login
  • Email or SMS to registered members (for significant changes)

Your continued use of the rm1 platform after any amendments are published will be considered your acceptance of the updated privacy terms. We encourage you to review this page periodically to stay informed about how rm1 protects your data.

10. Contact Us for Privacy Enquiries

Rm1 takes every privacy enquiry, complaint, and request seriously. If you have any questions about how we handle your personal data, or wish to exercise any of your privacy rights, please contact the rm1 privacy team through the following channels:

  • Email (preferred): support@rm1.fun — please use the subject line "Privacy Enquiry" or "Data Rights Request"
  • Live Chat: Available 24/7 directly from rm1.fun — average response time under 3 minutes
  • WhatsApp: Contact the rm1 support team for immediate assistance in Bahasa Melayu or English

Rm1 will endeavour to respond to all privacy enquiries within 14 business days. For cases involving more complex data rights requests, we will keep you informed of the progress within 5 business days of receiving your request.

Complaints to Authorities: If you are not satisfied with rm1's response to your privacy request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority under the Personal Data Protection Act 2010 (PDPA).

rm1 Privacy Commitment Summary

Rm1 is fully committed to protecting your privacy. Your data is never sold, never shared for advertising purposes, and is protected by 256-bit SSL encryption at all times. You have full rights to access, amend, or request deletion of your data. For any enquiries, contact us at support@rm1.fun. For more information about your rights, please also read Terms & Conditions rm1.

Responsible Gaming — Part of rm1's Commitment
Set Deposit Limit
Play Time Limit
Self-Exclusion
18+ Only

FAQ — rm1 Privacy Policy

Common questions asked by rm1 members about the protection of their personal data.

rm1 does not sell or share your personal information with third parties for marketing or commercial purposes. The only sharing that takes place is with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX — and only the minimum information required to process your RM deposits and withdrawals. All third parties involved are bound by strict confidentiality agreements with rm1.

All financial transactions on rm1 — including deposits via Touch 'n Go eWallet, GrabPay and FPX, and withdrawal of winnings — are protected by 256-bit SSL encryption. rm1 does not store your full credit card numbers, banking PINs, or bank account passwords on our servers. Any eWallet information stored consists only of the unique identifiers needed to process transactions, not your full sensitive account details.

Yes, you have the right to request deletion of your personal data. Submit your request to support@rm1.fun with the subject line "Data Deletion Request". rm1 will process your request within 14 business days. Please note, however, that certain data may need to be retained for a specified period to fulfil Malaysian legal obligations — for example, financial transaction records must be kept for 7 years in accordance with AML regulations. Beyond those obligations, rm1 will securely delete your data and provide written confirmation upon completion.

rm1 uses three types of cookies: essential cookies required for core platform functions such as maintaining your login session, functional cookies which store your preferences such as language and display settings, and analytics cookies that help rm1 understand how the platform is used for improvement purposes. You can manage cookies through your web browser settings. Disabling essential cookies may affect the functionality of the rm1 platform, but disabling analytics cookies will not impact core functions.

When you close your rm1 account, your data is not deleted immediately, as there are legal retention obligations that must be fulfilled. Financial transaction records are retained for 7 years, identity verification data for 5 years, and communication records for 2 years — all in accordance with Malaysian legal requirements. Once the mandatory retention period has expired, your data will be securely deleted or anonymised. You may request written confirmation of your data deletion schedule by contacting support@rm1.fun after account closure.

Your Data Is Safe with rm1 — Register Today

Join over 500,000 members who trust rm1 — Malaysia's trusted online betting platform with internationally recognised data protection standards.

SSL 256-bit Data not sold Malaysia PDPA Compliance 18+ only
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